AUTO INDUSTRY NEWS

BYD PH, AAP announce customer service partnership

BYD PH, AAP announce customer service partnership image

Text: / Photos: | posted November 04, 2014 07:13

Includes a free one-year AAP membership

The Automobile Association of the Philippines (AAP) and BYD PH have announced their customer service partnership last October 31, 2014. The said partnership is part of BYD PH's 'five-star customer service program.'

Present during the contract signing were AAP President, Augusto Lagman; AAP Chairperson, Membership and Admin committee, Jacinto Mantaring, Jr; BYD PH Managing Director, Mark Tieng; and BYD PH General Manager, Jose Paolo Soriano.

Under the said partnership, BYD car owners will enjoy a free one-year AAP membership along with the following benefits: free registration of one BYD car for one year inclusive of AAP service and benefits; 24/7 Emergency Roadside Service (ERS) assistance; two interventions or 40-kilometer tow distance, whichever comes first per year; LTO Vehicle Registration Assistance on the renewal of car registration; free Personal Accident Insurance of up to PHP 200,000 for members aged 18 to 65 years old; Discount on 24/7 Ambulance Service; Discount on car/non-motor insurance; Discounts from partner establishments; participation in AAP club activities; and travel assistance.

"All BYD owners will now have free one year AAP membership and preferred rates on succeeding years. This is part of our mission – the best possible BYD vehicle ownership experience for all our customers – service deluxe especially for you," said Tieng.

Moreover, BYD PH offers their owners its 'five-star customer service package' that include genuine parts and accessories; service expertise combines with BYD China's Technical Support Group & Service Technology; preferential service packages; emergency roadside assistance; special anniversary sales; and service discounts.