AUTO INDUSTRY NEWS

Honda extends 30% subsidy on parts and lubricants for flooded vehicles

Honda extends 30% subsidy on parts and lubricants for flooded vehicles image

Text: / Photos: | posted October 04, 2009 04:24

Automaker offers discounts in consideration to affected motorists

Honda Cars Philippines, Inc. (HCPI) is offering 30% subsidy on all parts, lubricants and 10% on labor charges for flood-related repairs. To somehow help ease the burden of its valued customers, Honda cuts down its prices in consideration to the affected motorists of typhoon Ondoy.

The aftermath of the calamity has brought influx of vehicles for repairs across Metro Manila dealerships. "The typhoon has caused widespread damage in Luzon. We send our deepest sympathies to all the victims of this disaster. After the storm has passed, we have projected a significant increase in service intake of inundated vehicles. Unfortunately, such vast demand has exceeded the capacity of our dealerships, particularly Metro Manila branches. We appeal for everyone's kind understanding of the situation. Since our dealerships can only accommodate as much cars, we advise our affected customers to kindly call first Honda's Toll Free Hotline, 1-800-1000-HONDA (46632) and make an appointment before bringing vehicles to the dealerships to avoid inconvenience." said Mr. Hiroshi Shimizu, president and general manager of HCPI.

At present, Honda regularly monitors its dealership network to assess the actual situation. "We are mobilizing more service people to assist dealers in any way possible. In anticipating the surge in service intake, we have ordered in advance and even expedited the deliveries of parts to ensure availability of supply." said Mr. Danny Pedro, customer service division head of HCPI.

To prevent further damage to the vehicle, Honda advises immediate disconnection of the battery terminal or better yet, complete removal of battery from the vehicle. Honda also warned affected owners to avoid switching of ignition or starting of engine to prevent electrical short circuit. For vehicles completely submerged with floodwater, it is best to clean the car, especially the engine bay and airconditioning unit, with clean water to prevent further rust formation and corrosion.

Honda has a total of 18 authorized service outlets in the affected areas within Luzon. Apart from Metro Manila branches, Honda has less congested dealerships in Cavite, Batangas, Laguna, Pampanga, Tarlac, Nueva Ecija and Pangasinan to accept inundated vehicles.

For more information, you may log on to www.hondaphil.com or call Honda's Hotline numbers 1-800-1000-HONDA (46632) and 857-7240 (for callers within Metro Manila), from 8:00 AM - 5:00 PM, Monday to Friday.