Two production facilities awarded for plant assembly line quality
Lexus earned the honor as the highest-ranking nameplate in the automotive industry in the 2012 J.D. Power and Associates Initial Quality Study (IQS) with 73 problems per 100 vehicles (PP100). This is the 14th time that Lexus has ranked the highest in the IQS study.
Lexus also captured three segment awards in this year’s study, more than any other premium brand. The ES 350 for Entry Premium car; the RX for Midsize Premium Crossover SUV; and the LS for Large Premium Car.
The ES 350 ranks highest in its segment for a second consecutive year while the LS earned the distinction of highest-performing model in its segment with just 50 problems per 100.
This is the fifth year in a row that the LS had placed first in its segment and the 12th time in 15 years that the LS has been at the top of its segment.
In addition, Lexus' production facilities in Canada (RX line) and Japan (IS line, ES 350, RX line) also took home the Gold and Silver Plant Assembly Line Quality Awards respectively.
*The 2012 U.S. Initial Quality Study is based on responses from more than 74,000 purchasers and lessees of new 2012 model-year cars, trucks and multi-activity vehicles surveyed after 90 days of ownership. The study is based on a 228-question battery designed to provide manufacturers with information to facilitate identification of problems and drive product improvement. The study was fielded between February and May 2012.