Launches 24-hour parts guarantee program
Mazda Philippines recently announced the launch of a new customer service promotion that further strengthens its offering of genuine parts and services to Mazda vehicles with expired warranties. The promo is part of Mazda's ongoing commitment to ensure the highest performance of Mazda vehicles and to maintain its best-in-class customer service offering.
The Mazda Service promotion, which runs throughout the month of August, includes a free oil filter for out-of-warranty Mazda owners who avail of the Periodic Maintenance Service as well as a 15 percent discount on parts and labor. This offering is valid for Mazda3, Mazda6, Mazda Tribute and Mazda CX-9 units sold from January 1, 2004 to June 30, 2008.
In addition to its service enhancement offering, Mazda Philippines announces the launch of its 24-Hour Parts Guarantee Program for the Mazda2, Mazda3 and Mazda CX-7.
This program offers over 65 parts for the repair and maintenance of Mazda's range of cars and SUVs. Mazda can send genuine replacement parts anywhere in Metro Manila within 24 hours, or customers get them free of charge. The program covers spare parts within six essential groupings, including scheduled service maintenance; brake parts; suspension and steering; electrical and air conditioning; powertrain; and body and collision.
"In addition to offering vehicles that are fun to drive, the Mazda Philippines team is committed to developing and introducing programs that deliver meaningful solutions for our customers and set new standards of aftersales service in the Philippines," said Dave Macasadia, VP - Customer Service Division.