The Automobile Association of the Philippines (AAP) and BYD PH have announced their customer service partnership last October 31, 2014. The said partnership is part of BYD PH's 'five-star customer service program.'
Present during the contract signing were AAP President, Augusto Lagman; AAP Chairperson, Membership and Admin committee, Jacinto Mantaring, Jr; BYD PH Managing Director, Mark Tieng; and BYD PH General Manager, Jose Paolo Soriano.
Under the said partnership, BYD car owners will enjoy a free one-year AAP membership along with the following benefits: free registration of one BYD car for one year inclusive of AAP service and benefits; 24/7 Emergency Roadside Service (ERS) assistance; two interventions or 40-kilometer tow distance, whichever comes first per year; LTO Vehicle Registration Assistance on the renewal of car registration; free Personal Accident Insurance of up to PHP 200,000 for members aged 18 to 65 years old; Discount on 24/7 Ambulance Service; Discount on car/non-motor insurance; Discounts from partner establishments; participation in AAP club activities; and travel assistance.
"All BYD owners will now have free one year AAP membership and preferred rates on succeeding years. This is part of our mission – the best possible BYD vehicle ownership experience for all our customers – service deluxe especially for you," said Tieng.
Moreover, BYD PH offers their owners its 'five-star customer service package' that include genuine parts and accessories; service expertise combines with BYD China's Technical Support Group & Service Technology; preferential service packages; emergency roadside assistance; special anniversary sales; and service discounts.