The Philippine team was made up of Arnold Victorio and Joffry Buniel, both two-year technicians at Isuzu Alabang. They were ably coached by Constancio Bias Jr., an assistant section manager in the service department of Isuzu Philippines Corporation (IPC). The team bested representatives from Greece, Hong Kong, Israel, Italy, Malaysia, Mexico, New Zealand, Oman, Saudi Arabia, Turkey, United Arab Emirates, the United Kingdom, and Vietnam. Only technicians from Japan, Indonesia, Thailand, and Australia fared better than the Philippine team.
Victorio and Buniel earned the right to represent the country after topping the last Isuzu Service Skills Olympics organized by IPC. The contest was a two-day event that featured written examination and practical application focusing on vehicle diagnostics and component inspection.
The Isuzu World Technical Competition is a contest designed for Isuzu's most accomplished service technicians, testing both their techniques and knowledge. It aims to heighten the level of the Japanese carmaker's service in every country it is present in. The ultimate goal is to provide Isuzu customers around the world with the best possible after-sales service.
The contest was divided into two parts, the academic and the technical. This year, the technical part involved checking and repairing affected components of an N-Series truck, as well as engine repair and measurement. The academic part, meanwhile, highlighted such aspects as structure, function, actuation and handling.
In the academic competition, the technicians were given 60 minutes to complete the written exam, which included 25 problems. In the technical competition, the technicians were given a problem each for vehicle maintenance, engine repair, and engine measurement. They were given five minutes to strategize and 40 minutes to finish the challenges.
The Philippine team was accompanied to Japan by Rufino Luis Manotok, president of Isuzu Automotive Dealership, Inc. (IADI) which owns and operates Isuzu Alabang dealership; Ryoji Yamazaki, president of IPC; Yuki Kato, executive vice president of IPC; and Toshiyuki Watanabe, parts and service manager of IPC.
"This achievement by our technicians is just the latest proof that Filipinos are indeed among the very best in the world," said IPC President Yamazaki. "Isuzu Philippines Corp. is extremely proud of this feat, and I am confident that this will further spur the men and women of Isuzu in the Philippines to do their best and give their all in the service of our valued customers."
"This success is a significant accomplishment not just by Isuzu Alabang but by the entire dealership network of IPC," IADI President Manotok humbly pointed out. "We hope this will serve as inspiration to our fellow Isuzu dealers to always strive for excellence and to always put to good use the world-class talents that they have been blessed with."