Ford PH has won multiple awards at the company's second annual Technical Skills competition held at the Ford V.P. Auto Enterprise service center in Bangkok, Thailand.
This year’s competition was divided into two categories – a Technical Skills Competition and a newly added ‘Express Service’ program which focuses on the efficiency of the Ford technician to provide complete vehicle schedule maintenance to their customers within 30 minutes.
The said competition featured twelve top technicians from six countries including Thailand, Indonesia, Philippines, Vietnam, Malaysia and South Korea. They were selected to compete with each other in order to win the crown for the best technician. On the other hand, three teams of two top technicians from Thailand, Philippines and Indonesia competed in the 'Express Service' category.
With this, the Philippine team bagged multiple awards which includes a 3rd place finish in the QSS team competition. The QSS Philippine team is composed of George Palatic of Ford Libis and Mikhail Santos of Ford Global. In addition, Alfred Delgado of Ford Global finished third overall in the Individual Skills Competition while this year's winner for the Best Technician was awarded to Jessie Calumno of Ford Libis.
Ford PH Customer Service Director Margo Delfinado said that this win validates the company's commitment to provide quality customer service.
“I commend and congratulate Team Philippines for bringing home the major awards from the 2nd ASEAN Skills Competition. This win validates our team’s commitment to provide quality customer service skills and expertise for that overall Ford brand experience in every dealership nationwide,” Delfinado said.
The Ford Annual Technical Skills Competition provides a platform for technician’s to showcase their technical skills, knowledge and expertise and to share their experiences with other technicians from across the region.