Bought a new Honda lately? Have you brought it in for service? Did you have a good experience in both sales and after-sales service? If so, this is probably why the automaker was ranked by J.D. Power as the No. 1 in the 2019 Sales Satisfaction Index Study.
Held last September 19, 2019, the awarding ceremony took place at HCPI’s plant and headoffice in Santa Rosa City, Laguna with the presence of HCPI and J.D. Power’s executives. Present during the awarding ceremony were HCPI Assistant Vice President, Mr. Koki Hattori; General Manager of Sales Division and Spokesperson, Atty. Louie Soriano; General Manager of Dealer Business Division, Mr. Noel Barachina and from J.D. Power, Regional Director of Automotive Practice, Mr. Shantanu Nandi Majumdar and Country Manager for Philippines, Mr. Sigfred Doloroso
“We are truly honored to receive this award as the No. 1 in Sales Satisfaction. As always, Honda remains true to its promise of delivering products of the highest quality and providing the best customer satisfaction,” said Atty. Louie Soriano, General Manager of Sales Division and Spokesperson of HCPI.
Eight automotive brands in the Philippines were ranked in the survey conducted for 2019. Honda has received three No. 1 J.D. Power Philippines Sales Satisfaction Index StudySM Awards in the years 2012, 2017 and 2019.