"Our 15th year is a milestone that calls for improvement. As we celebrate our anniversary this year, we are setting the stage for our long term goal to be the number one dealership in the whole network," according to TSO. 2008 sees TSO moving towards advancement with a long line up of projects tackling various aspects from its facilities and systems to customer relations.
Bagging six awards for service since the early 1990's, TSO has proven its expertise for service. Now, one of TSO's projects is the expansion of property as they've acquired 8,000 additional square meters. The whole dealership compound will be stretched to accommodate its customers better. From 1.6 hectares, there will be 2.4 hectares to extend the service bays, offices, showroom, and parking lot. There will also be a new Body and Paint area with state of the art equipment, to be headed by Toyota Shaw's current general manager, Jorge Tuason. In line with this, a structure dedicated to training will be constructed to facilitate well-formulated seminars and conventions to the hone employees' skills.
These developments should be completed in two years. "With the undeniable growth of the market, we foresee that there will be a need for bigger facilities, especially for service," TSO predicts.
The year will see the advent of TSO's progress not only in terms of business but also for Corporate Social Responsibility. TSO believes that success should also be shared to others as they venture into medical, health, educational, and environmental programs, each conducted once a year. Free medical check ups, the donation of books, and tree planting are some of the included activities of these programs that TSO plans to sustain in the coming years.