Isuzu Philippines Corporation (IPC) has once again proven the excellent quality of its aftersales and service program in the recently concluded 17th Isuzu World Technical Competition.
Team Isuzu Philippines won 2nd place in Commercial Vehicles (CV) Division and 3rd place in the Light Commercial Vehicles (LCV) Division at the annual Isuzu competition that's also dubbed as the “I-1 Grand Prix” (I-1 GP).
Isuzu Motors Ltd. (IML) pushed through with the 2022 I-1 GP virtually despite the lingering threat of the pandemic with the goal of continually improving the technical capabilities and enhancing the knowledge and skills of individual mechanics, dealers, and the entire Isuzu group.
A total of 49 countries and 61 teams participated in the 2022 I-1 GP E-Competition, including Asian countries such as Japan, China, and Thailand, plus other countries from different continents. Although done virtually, the competition was tight among participants as they were strictly monitored by IML representatives while conducting their exams in their respective headquarters.
With the collective efforts and hard work of both the IPC aftersales team and Isuzu dealers, Isuzu Philippines was able to prevail in the Top 5 of both divisions for 10 years now, including two 1st place finishes in 2015 and 2018.
Apart from securing 2nd and 3rd place in CV and LCV Divisions Team Category, Team Isuzu Philippines also had a successful run in the individual category of this year’s e-competition. With Gian Franco Cosico from IPC Training Department as CV Division Head Coach, Arjay Ang-Angan of Isuzu Pasig and Vicente Collantes of Isuzu Alabang won 2nd and 4th place, respectively, in the CV Division Individual Category. For LCV Division, Reynaldo Gepulle of Isuzu Alabang won 3rd place, while Edcel Saluday of Isuzu Pagbilao won 4th place with Carl Edson Lat from IPC Training Department as LCV Division Head Coach.
During the virtual awarding ceremony, IPC also received Triple Star Awards, the highest rating granted to Isuzu distributors who have met the aftersales service standards set by IML. IPC’s four consecutive years of attaining Triple Star Awards is yet another testament to the strong commitment of IPC and its entire dealer network to constantly improve its aftersales operations in order to provide the best customer experience.
Along with these awards, Team Isuzu Philippines also received recognition in I-CLIPS, the new feature of the e-competition that started last year wherein users can show support by liking videos and images posted by the participating distributor country based on the theme of the competition.
“We’re very proud of the recognitions given to Team Isuzu Philippines in this year’s I-1 Grand Prix Awards. All these accolades are the fruit of hard work and cooperation of IPC Aftersales team and the entire dealer network. We appreciate the initiative and dedication of the team and dealers to enhance our aftersales performance. Given these awards, we assure all customers that they will continue receiving the best customer service from all our dealers nationwide,” said Noboru Murakami, IPC president.