i went to a fiberglass installer and they promised that they can make me an eyelids so they have it molded and everything..
then when i was going to get the headlights and eyelids i saw this line na parang mapa sobrang labo na siya and they eat out the plastic...
i went to several fiberglass installers and they said na nangyari na rin sakanila before yun its because of the resin ans styrin raw or thinner they narubbing nila kaya naluto ang plastic headlights
so now sunog and malabo and may mapa ang headlights ko....
who is liable for that?
i called the fiberglass installer tapos they said that they are not liable because kami lang raw nung tauhan niya nagusap kung ano gagawin but clearly the owner was there rin and he saw the final product...
now ko lang napansin because i thought dumi lang... pinalinis ko headlights inside and out ayaw manilinis
went to big berts para patignan ko kung kaya iwetsand ayaw talaga
may mark na isang linya na 3 inch thick the whole headliughts both sides..
who is liable for that? yun fiberglass installer diba? sila yun nakatapon ng chemical or somesort.. didnt blame them muna i asked muna how did that happend and clearly dahil sa chemicals raw minsan di maiwasan sabi ng isang fiberglass maker..
now sobrang labo ang may linya na mapa across my 2 headlights.. yun line pa niya palinya ng eyelids na lipagawa ko...
so who can i blame for this? dapat ba ang fiberglass instller magbabayad? just wondering... cuz sabi nila "unproffesional" sabihin na hindi sila liable dapat raw singilin ko yun tauhan nila not sila eh taunhan naman nila yun...
any comments? thanks guys

i think naman na they are liable for that kasi khit anong sbaihin nila diba e sila parin naman nakasira at hindi ikaw dahil iniwan mo saknla yung kotse mo ... i think kahit paano they are liable for that lalo na kung may resisbi kasi paying custmer ka at hidni ka satisfied sa ginawa nila

Yup, their fault for hiring those people so that makes them liable for any damages.

3yrs ago, nagpagawa din kmi ng eyelids, naluto din yung headlights, what they did is ni-rubbing compound nila and naalis lng yng mga light scratches pero may naiwan na deep scratches...i think kung wala naman contract na pagnasira, e liable sila, that only shows that they're not liable for anything. cguro keith kausapin mo na lng yung may-ari, kung sa shop nila ginawa un, back-job nila yun kht mawala pa yung tauhan nila

Medyo same scenario ako ngayon, problem ko naman is paint..... rinepaint ng shop yung bumpers ko along with the kit.. after that puro gasgas yung paint ko at sobrang labo na (yung unpainted areas)

personally, i think they're just liable for taking out the scratches (polishing, sanding...) Problem is hindi rin nila matanggal... so what do i do? i dont know... i'm sure they wont say that their liable for repainting my panels again.....


in your case, baka ganun.... they are liable for 'reconditioning' your headlights but not replacing them...

In the end, tayong car owners yung nasa losing end kapag ginyan ang nangyayari.. tayo manghahabol, tayo magungulit at tayo gagastos.... i think its best if makapagestablish ka muna ng relationship with the shop, para makasigurado ka sa service at 'warranty' nila.. usually naman kasi sa mga shop dito sa pilipinas somewhat 'personal' ang pag project ng relationships with customers

bottom line, their liable to AT THE LEAST try to fix your headlights.... ofcourse it depends on you if papayag kang galawin pa nila

goodluck!

there is definitely responsibility on the side of the eyelid guy...

just a question, what process causes the ruining of ur headlight, the molding of the eyelid or the installation of it unto ur headlight?

i dont agree about customers establishing/ making their relationship reach a personal degree with the owners or mnagement of shops. it is a load of crap. you pay for their services. in the case of the author of the thread, he only wants to get what has been agreed upon. nothing more, nothing less. kung nagbayad ka para sa eyelids e yun lang dapat makuha mo. hindi kasama sakit ng ulo.

a lot of shops are unprofessional. they cannot take responsibility. they would rather lie than admit the mistake. ikaw ang talo porke nagbayad ka na tapos na.

responsible ang shop. they know it. sa reply palang nila, alam nila nagkamali tauhan nila pero tauhan daw singilin mo. what kind of management is that?

people set up businesses even though they dont have what it takes. they just want money. but what can you do? name me a shop that is responsible enough for what they do and i will tell you then that you can establish personal relations with that place.

sorry about the long speech. i am just fed up with this other shop i am currently doing business with. whether i tell you guys about it or not will be a matter of how they will settle their shortcomings.

eh pano kung ayaw parin bayarin kahit na kinausap ko na?
what do you think should i do?
hindi kaya sa rubbing hindi kaya sa sanding.. grabe sobra eh..
i dont think they can fix it na because naluto ng husto yun headlights na eh.. grabe yun pagkakalat.. maybe natuluan o nasobrahan ng chemical...
what should i do?
what can i do?
don't want to mention the shop pa pero badtrip ayaw ako bayaran sabi nila yun tao raw na gumawa ang kausapin ko yun kinokontrata lang raw nila.. how would i know that and even if contrata nila... dapat sila parin liable because tauhan nila right?

Sila liable talaga. pero since hassle sobra makipagareglo, usually we forget the matter and just learn the lesson the hard way. if you're lucky na mabait yung owner, babayaran ka nila agad. in my case, i have a friend who had an HU installed at goldcars. nabali nila yung wood panelling sa may stickshift and they replaced it the next day with an orig part talaga. sayang bro... sila careless sila may kasalanan. try to avoid that shop nalang para iwas aksidente.

just my 2 cents.

im sure talga na dapat liable yung mayari kasi kahit kinontrata nila or watever e yung pangaln nung shop yung pinagawa mo e de naman yung tao and malay mo ba kung kinontratalang nila yun diba?? dapt talga bayaran ka nlae pero i doubt na gagawin nila yun kasi mahal ang headlight tska de ko rin alam paano nila aayusin yun kng naluto kasi wala naman nabibili na takip lang e palit talga buo yan!

kung ako sayo name the shop kung ayaw ka nila bayaran siraan mo nlng hehe nakakaasar e nagbabayad ka naman tpos tayo pa mga customer kawawa kung palpak ... wala  n yung sense na pagbayad mo saknila to do their job !

Quote from: kbh on July 10, 2005, 12:53:18 PM
i went to a fiberglass installer and they promised that they can make me an eyelids so they have it molded and everything..
then when i was going to get the headlights and eyelids i saw this line na parang mapa sobrang labo na siya and they eat out the plastic...
i went to several fiberglass installers and they said na nangyari na rin sakanila before yun its because of the resin ans styrin raw or thinner they narubbing nila kaya naluto ang plastic headlights
so now sunog and malabo and may mapa ang headlights ko....
who is liable for that?
i called the fiberglass installer tapos they said that they are not liable because kami lang raw nung tauhan niya nagusap kung ano gagawin but clearly the owner was there rin and he saw the final product...
now ko lang napansin because i thought dumi lang... pinalinis ko headlights inside and out ayaw manilinis
went to big berts para patignan ko kung kaya iwetsand ayaw talaga
may mark na isang linya na 3 inch thick the whole headliughts both sides..
who is liable for that? yun fiberglass installer diba? sila yun nakatapon ng chemical or somesort.. didnt blame them muna i asked muna how did that happend and clearly dahil sa chemicals raw minsan di maiwasan sabi ng isang fiberglass maker..
now sobrang labo ang may linya na mapa across my 2 headlights.. yun line pa niya palinya ng eyelids na lipagawa ko...
so who can i blame for this? dapat ba ang fiberglass instller magbabayad? just wondering... cuz sabi nila "unproffesional" sabihin na hindi sila liable dapat raw singilin ko yun tauhan nila not sila eh taunhan naman nila yun...
any comments? thanks guys

Oy fafa bago na kotse mo?

k.o,
i still dont know what do to
dont wanna say it first..
di ko alam gagawin eh

ray,
fafa hindi yun auto ko yun...
headlights costs atround 80k...
expensive  grabe

if its a big company, they should now how to pay for their damages...i presume, keith ndi naman small time shop yung installer diba?

Simple lang yan- report to DTI!!!

Baka mamaya wala pang papers to operate yan, mas yari pa sya.

This site will be very helpful. It talks about consumer rights and how/where to file complaints:

http://i-reklamo.ph/  

Goodluck! Don't let them get away with that!

keith, if ayaw nila ilabas yung cash to pay for the new lights try to propose something else like no payment if you have the car repainted, etc... baka you can come to some other understanding about what happened:)