In a bid to improve and streamline the processing of inquiries and concerns on vehicle sales, spare parts, and service, Sojitz G Auto Philippines (SGAP), the local distributor of Geely in the country, has launched its Customer Care Hotline.
“We truly recognize the importance of providing valuable service to our customers. This is why greater efficiency in customer service management is what we are aiming for,” said Yosuke Nishi, president and CEO of SGAP.
For the past 2 years, SGAP’s network has been growing exponentially. In fact, Geely Philippines ended 2021 with 24 operational dealerships nationwide. The newly-created hotline is eyed to meet the increasing customer demands that also goes with the network expansion.
“As a young brand that’s striving to make a significant mark in the Philippine automotive industry for the long haul, our main goal is to provide a more seamless and customer-centric management system to gain more positive customer experiences,” added Nishi.
SGAP’s Customer Care Hotline will be open to receive calls from Monday to Saturday, 8:00 AM to 5:00 PM (including Holidays). Customers may call (8) 332-5399 / (8) 332-5441 and 09178358218 (during Holidays only).
Queries and other concerns can also be emailed to [email protected]